Lone Star Bone & Joint Clinic is located in west Houston. To schedule an appointment, please call our office. In addition to English, we have staff members who speak Spanish, French, and German.Please arrive fifteen minutes early for your first appointment so that we may gather information about your medical history and insurance. For your convenience, this information may be completed online. Remember to bring proof of insurance eligibility, photo identification, and any referral forms or authorization documentation (if applicable) when you come in for your appointment.
Your medical records and x-rays are private and held in the strictest confidentiality. Signed authorization is required to release medical records. (Please allow up to one week for processing. Fees may apply.)
Due to the nature of our practice, please be advised that patients with emergencies are occasionally worked in before patients with scheduled appointments. We will always try to notify you in advance in such cases. There is also a chance your physician may be unexpectedly called into surgery. We thank you for understanding and will try to accommodate you in any way possible. Should you need to reschedule an appointment, please call us. Try to provide 24-hour notification so that we may offer the appointment time to another patient. Our doctors will work with you to diagnose your particular musculoskeletal condition. If you have conditions that are being treated by another physician, the doctors will work closely with them to ensure that your care is well-coordinated. Furthermore, the doctors will assist you in finding an appropriate physician for problems outside the realm of orthopedics.
For medical emergencies that require immediate attention, an on-call physician is available 24 hours a day, 7 days a week. After calling our office and speaking with the answering service, you should receive a response from our on-call physician within 20 minutes. If your emergency needs more immediate attention, go to the Emergency Room of the nearest hospital. The Emergency Room physician will contact us.
Prescriptions
Prescription refills are accepted Monday - Thursday during regular hours and Friday until 12:00pm.
Payment
Payment for your visit to Lone Star Bone & Joint Clinic will be required upon checkout. We gladly accept MasterCard, Discover, Visa, personal checks, and cash. If you need to make a payment plan, our Office Administrator will be happy to meet with you to discuss options.
Our clinic belongs to several managed care (insurance) plans and gladly files your insurance claims for you. You will be financially responsible for co-payment or any other charges not covered by the plan.
Check the list below for insurance plans we accept. Our participation with various health plans changes from time to time, so please call our office for the latest information. Have your insurance card available when you call.
|
|
Surgery
While many orthopedic conditions can be successfully treated without surgical intervention, other problems may require surgery. Our doctors will determine the need for surgery based on your full understanding of the diagnosis, the prognosis (both with and without surgery), recovery expectations, and your important personal input.
Our surgery coordinator will meet with you to answer questions, verify your insurance benefits, and schedule preoperative evaluations. To ensure your safety and assist you with a quick recovery, it may be required for you to obtain medical clearance from other physicians before surgery can be performed.
Our doctors perform surgeries at the following hospitals and surgery centers:
|
|
